At Held and Heard Parenting, your privacy matters. When you visit this website, schedule a session, download a resource, or subscribe to emails, certain personal information may be collected—like your name, email address, or phone number. If you make a purchase, your payment details are processed securely through trusted third-party platforms. I never store your payment info myself.

This website also uses tools like cookies and analytics to understand how people are using the site. These tools may track things like which pages you visit, how long you stay, what device you're using, and your general location. This information helps improve the content and experience I offer, but it doesn’t identify you personally.

Any information you share with me is used to deliver services, respond to your questions, send updates (if you've signed up for them), or follow up about coaching. I’ll never sell your data or give it away for marketing purposes. I may share it with trusted services that help run this business—like Squarespace, a scheduling platform, or a payment processor—but only as needed to carry out those tasks. I expect those platforms to protect your data just as I do.

All reasonable steps are taken to keep your information safe, including the use of secure passwords, protected accounts, and encrypted tools. That said, no system is perfect, and there is always some risk involved in sharing information online. By using this website, you acknowledge and accept that risk.

If you're based in a region with privacy rights—like the EU or California—you may have the right to access, update, or delete your data. If you'd like to make a request like that, just email hello@heldandheard.com and I’ll respond as quickly as possible. This site isn’t intended for children, and I don’t knowingly collect personal data from anyone under 13. If I learn that I have, that information will be deleted.

This privacy policy may be updated from time to time. The latest version will always be posted here with the most recent date. Continued use of the site means you accept any changes.

If you have questions about how your information is collected or used, please reach out any time: hello@heldheardparenting.com

Last Updated: May 2025