TERMS & CONDITIONS
By accessing this website or working with me through coaching or educational resources, you agree to the following terms and conditions. Please read them carefully. These terms are here to protect both of us and to make sure we’re entering this space with clear expectations and mutual respect.
Held and Heard provides parenting education, 1:1 coaching services, and emotional support tools designed to help you feel more connected and confident in your parenting. Everything offered through this site is for informational and educational purposes only. Coaching is not a substitute for therapy, clinical mental health treatment, or medical advice. If you are experiencing a mental health crisis, please contact a licensed provider or local emergency support.
When you visit this site, you agree to use it in a lawful and respectful way. You may not copy, distribute, or reuse the content found here without written permission. You also agree not to use this website for any illegal activities or to attempt to interfere with its operation in any way.
All coaching services—whether individual sessions, programs, or packages—are meant to support your personal growth, not to diagnose or treat any condition. If you decide to work with me, you’ll receive a coaching agreement that outlines the structure, expectations, and scope of the work. You’ll be responsible for reviewing and signing that agreement before we begin.
Payment is required up front for all services unless otherwise noted. Once a session has been completed, no refunds will be issued. You’re welcome to reschedule a session with at least 24 hours’ notice. Sessions missed without notice will not be refunded or rescheduled. If you ever have questions about a payment or booking, please reach out—communication is always welcome.
Everything you see here—whether it’s a blog post, worksheet, download, or coaching tool—is the intellectual property of Held and Heard unless otherwise stated. That means you’re welcome to be inspired by what you find here, but you may not copy, reproduce, or share any materials as your own.
I do my best to provide thoughtful, well-researched content, but I can’t guarantee outcomes. Your experience will be shaped by your effort, your circumstances, and your willingness to explore the process. Any testimonials shared reflect personal stories, and should not be taken as a promise of results.
By using this site and engaging with any services, you agree to hold Held and Heard harmless for any outcomes, interpretations, or decisions made as a result of coaching. I am not liable for any losses, damages, or unexpected outcomes that may arise from the use of this website, its resources, or the coaching services provided.
To understand how your personal information is collected, stored, and used, please review the Privacy Policy. Your privacy is important to me, and I strive to be transparent about how I protect your data.
These terms are governed by the laws of the State of Texas. Any disputes that arise will be handled in accordance with Texas law. From time to time, these Terms and Conditions may be updated. Continued use of this site means you accept those changes.
If you have any questions at all, don’t hesitate to reach out: hello@heldheardparenting.com
Last Updated: May 2025